Get the Facts Before You Fly

Check out the latest information about flights, passports, carryon and more.

Who sends me my tickets when I book?

You will receive your e-tickets from your travel agent once your reservation is confirmed.

If you prefer, we can email a link and you can print your own tickets.


After purchasing your ticket online, you should print your confirmation screen and this will act as your receipt. A Moose Travel representative will contact you to arrange delivery of your ticket(s). Options include;

  • E-Mail,

  • Regular Mail

  • Overnight courier, ($) or

  • For more information contact us at;

  • Tel#:780.464.2438

  • or email [email protected]

Why should I use a travel agent?

1. Travel agents have access to better rates through volume buying.

2. They can plan and arrange your trip for you.

3. They are available to help, even when you are on your journey.


What are the dimensions for carry on luggage?

Each airline has set dimensions for carry on luggage.

Please check the airlline you are flying with for their carry on specifications. If your carry on exceeds the restricted size you may have to check your bag. 

Overweight baggage charges can be expensive.

Should I buy travel insurance?

It is important to have insurance in case you become ill while on vacation. Doctors and hospital costs in other countries can be highly expensive.

You may already have travel insurance through your health care plan. You should check your coverage before your trip.

Most travel agents are able to sell you insurance for the trip you are planning.